View up to date information on the Coronavirus Disease 2019 (COVID-19) from the Illinois Department of Public Health
​You can also visit the Centers for Disease Control and Prevention website or our HSHS COVID-19 page.

Patients and Guests

The colleagues, Medical Staff, and volunteers welcome you to HSHS Holy Family Hospital. Spending time with us may not be something you planned, but while you are here you are more than our patient -- you are our guest.

How do I get a copy of my medical records?

In-person release of medical records is temporarily suspended. You can quickly complete authorized requests through the following options:
  • Call our Health Information Department at 618-664-1230, ext. 8445. We are open from
    7:45 a.m. to 3:45 p.m., Monday through Friday.
  • Fax a request or authorization form to 618-664-4768. Download our authorization form here.
  • Access the MyChart portal and request records sent to your portal account.
Also see Publications & Forms